Testimonials & Reviews
Bainbridge Eye Care
Optometry located in Bronx, NY
Bainbridge Eye Care always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 49 reviews with an average rating of 4.78 out of 5 stars. Please read what others are saying about Bainbridge Eye Care below, and as always, we would love to collect your feedback.
Tiffany W.
Submitted 07/21/25
Dr. Lacsina was awesome but prior to seeing the provider. The wait was long for no reason, the front staff seemed miserable, the second part of the staff, before seeing the provider, were ok but not alert and I felt I was just passed around. Customer Service needs improvement. Then the wait time to pick glasses was ridiculous and the way the lady would look at me made me feel very uncomfortable and that I should just leave which I did. I came back again to get my glasses but the wait time once again, the service was just not for me, I am all about welcoming environment, friendliness, respect and smiles. This is not for me. Plus, I couldn't even get my glasses. I am very disappointed. The doctor is great he needs better staff.
Kathleen G.
Submitted 03/09/25
Dr. Lacsina was caring, professional, and answered any questions or concerns that I had. It was a pleasure meeting him and I look forward to being his patient for years to come.
Sabrina S.
Submitted 01/15/25
Excellent experience. The Doctor and staff were extremely pleasant. Not only were they knowledgeable but also relatable.
Amy R.
Submitted 12/03/24
Exceeded expectation! Wonderful insights and calm, attentive, service.
Diorobo N.
Submitted 09/18/24
An excellente doctor.
She was so gentle and caring to my son.
We really had a great experience.
Heather V.
Submitted 05/20/24
I love this place. So much so my husband travel from FL to NY to continue business with them. Gladys remembers us and makes us feel welcomed when we arrive. Jonathan also welcomes us. They make the process so easy and know our style. They are honest with us regarding styles and availability. We will continue to patron.
Lolita B.
Submitted 05/04/24
I also like DR Cohen
Jose T.
Submitted 02/16/24
Good
Helene T.
Submitted 12/20/23
I like my doctor. However, for the past 6 months I have been trying to obtain a copy of my RX, and I have been told it was sent to my email, but I didn’t receive it. I am still receiving messages about my applications but not that’s specific email. I provided two separate email accounts to assure that the problem was not on my end . I am far away and can’t get to the office and my kids broke my glasses. I have yet to resolve this issue. It is very painful.
Eugene G.
Submitted 12/03/23
Very nice doctor and thorough.
Maria M.
Submitted 10/28/23
Everyone here is kind and polite , and give the a 10 when it comes to timing you're either seen before or at exactly at your time scheduled. Plus Dr Lacsina gives you explanation and details of your situation . He is passionate of his job and this is a plus , because you don't see this to often now a days .
I'm very happy with them
Ahh and Adela from front end is amazing very excellent at handling any confusion
Richard H.
Submitted 08/12/23
The are so thorough I am so pleased that I found this practice. All my eye care in one place
Ibrahima D.
Submitted 05/21/23
Very happy
Sandra M.
Submitted 05/06/23
everyone in that place is very attentive, especially the girl who sells the glasses, allison, very helpful
Elijah W.
Submitted 05/04/23
Great staff!!!
Emirih W.
Submitted 05/04/23
Very knowledgeable optometrist!!!
Carmen L.
Submitted 04/16/23
Very friendly and to the point
Wineishka S.
Submitted 04/11/23
Good Doctor
Milagros A.
Submitted 02/18/23
La doctora es muy Profecinal Gladys y carlos espectaculares me ciento muy comfortable con ellos
Shahel M.
Submitted 02/17/23
Great doctor friendly employees highly recommended!!